Effective Date: 5/5/2026
Shipphubb (“Shipphubb,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Shipphubb website, mobile applications, services, and related features (collectively, the “Platform”).
By accessing or using Shipphubb, you agree to the terms of this Privacy Policy.
Shipphubb is a community-powered digital platform that helps expatriates, travelers, independent shippers, and businesses connect through logistics discovery, community networking, and marketplace promotion.
Shipphubb is not a courier, transportation, or shipping carrier company. We provide a digital platform that facilitates connections and communication between users.
We collect information necessary to operate, improve, and secure the Platform.
When users create an account, we may collect:
• Full name
• Email address
• Phone number
• Username and password
• Profile photo
• User type (Member, Shipper, or Business)
• Business details (if applicable)
• Verification information (if applicable)
We may collect information related to platform usage, including:
• Shipping requests
• Pickup and drop-off information
• Messages and communications
• Reviews, ratings, and feedback
• HubbTags participation
• Advertisements and listings
We automatically collect certain technical information, including:
• Device type and operating system
• Browser type
• IP address
• Access times and usage logs
• App activity and analytics data
This information helps us improve platform performance and security.
With user permission, Shipphubb may collect location information to support:
• Geo-targeted advertising
• Nearby shipper discovery
• Community and location-based recommendations
Users may disable location access through device settings at any time.
We use collected information to:
• Operate and maintain the Platform
• Facilitate user-to-user connections
• Match shipping requests with available shippers
• Support community networking features
• Improve user experience and platform performance
• Monitor activity for fraud, abuse, or safety concerns
• Provide customer support
• Deliver notifications and account updates
• Enable advertising and promotional features
By registering for or using Shipphubb, users consent to receive communications related to platform activity.
These communications may include:
• Account verification codes (OTP)
• Login authentication alerts
• Shipping request notifications
• Customer support messages
• Service-related updates
• Promotional or marketing communications (where permitted)
Message frequency may vary.
Standard message and data rates may apply depending on your mobile carrier and plan.
Users may opt out of SMS communications at any time by replying STOP to any message.
For assistance, users may reply HELP or contact:
📧 info@shipphubb.com
🌐 https://shipphubb.com
Shipphubb does not sell or share mobile phone numbers with third parties for external marketing purposes.
Shipphubb provides optional advertising and promotional services for businesses, entrepreneurs, and community members.
These services may include:
• Sponsored listings
• Banner advertisements
• Geo-targeted promotions
• Flyers and short-form video promotions
Promotional content displayed on the Platform is primarily user-generated.
Shipphubb does not endorse or guarantee the accuracy of advertisements or services promoted by users.
At this time, Shipphubb only processes payments related to advertising, promotions, or platform-related marketing services.
Payments for shipping, transportation, deliveries, or personal arrangements between users are handled independently outside the Platform unless otherwise stated.
If Shipphubb introduces integrated payment processing in the future, this Privacy Policy may be updated to reflect additional payment-related data practices and third-party processor relationships.
Shipphubb does not sell personal information to third parties.
We may share information with:
• Service providers supporting platform operations
• Analytics and hosting providers
• Law enforcement or regulatory authorities where legally required
• Other users, where necessary for communication and trust-building
Examples may include:
Usernames
Public profile information
Reviews and ratings
Shipping-related communication
Users may voluntarily share information through:
• HubbTags
• Messages and chats
• Reviews and ratings
• Public business listings
• Advertisements and promotional posts
Users are responsible for the content they share publicly on the Platform.
Shipphubb is not responsible for user-generated content or independent user interactions.
We retain information for as long as reasonably necessary to:
• Operate the Platform
• Comply with legal obligations
• Resolve disputes
• Enforce platform policies
Users may request deletion of their accounts, subject to operational and legal retention requirements.
Shipphubb implements commercially reasonable safeguards to protect user information, including:
• Secure authentication measures
• Encrypted data storage where applicable
• Access controls
• Security monitoring and abuse detection
However, no digital platform or transmission method is completely secure, and Shipphubb cannot guarantee absolute security.
Users may:
• Update account information
• Modify communication preferences
• Disable location services
• Request account deletion
• Opt out of certain communications
Some platform features may require certain information to function properly.
Shipphubb is intended only for individuals aged 18 years or older.
We do not knowingly collect personal information from minors.
If we become aware that information from a person under 18 has been collected, we will take reasonable steps to delete it.
Shipphubb may contain links to third-party websites, services, or applications.
We are not responsible for the privacy practices or content of third-party platforms.
Users interact with third-party services at their own discretion and risk.
Shipphubb serves users across multiple countries and regions.
By using the Platform, users acknowledge that information may be processed and stored in jurisdictions different from their own.
Shipphubb may update this Privacy Policy periodically.
Changes will be reflected with an updated “Effective Date.”
Continued use of the Platform after updates constitutes acceptance of the revised Privacy Policy.
Shipphubb
🌐 Website: https://shipphubb.com
📧 Email: info@shipphubb.com
📞 Phone: +1 (951) 215-2154
If you have questions regarding this Privacy Policy or your personal information, please contact us using the details above.