Shipphubb Privacy Policy

This Privacy Policy outlines how we collect, use, store, and protect your information when you use our app, website, and related services.

By accessing or using ShippHubb, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to help operate our platform effectively and securely:

a. Account & Contact Information

  • Name, email, phone number
  • Username and password
  • Profile details (e.g., user type: shipper or customer)

b. Platform Usage Data

  • Listings created or responded to
  • Reviews and ratings
  • Messages and communications with other users

c. Device & Technical Data

  • Device type, browser, IP address
  • Access times, referral sources
  • App usage statistics

d. Location Information

  • Geo-targeting data for personalized experiences and ads (only with user consent)

2. How We Use Your Information

We use the information we collect to:

  • Operate and maintain the ShippHubb platform
  • Match users for delivery or service connections
  • Facilitate promotional listings and geo-targeted advertising
  • Provide customer support and notify users of relevant updates
  • Monitor platform activity for safety and abuse prevention
  • Improve platform performance and user experience

3. Advertising and Promotions

  • ShippHubb offers optional paid advertising services to boost listings and visibility.
  • Promotional content is user-generated; we do not process delivery-related payments or promote specific services on behalf of any user.

4. Data Sharing and Disclosure

We do not sell your personal information to third parties.

We may share your data with:

  • Service providers supporting our platform (e.g., hosting, analytics)
  • Law enforcement or government agencies, if legally required
  • Other users, to the extent necessary for communication and trust-building

All interactions and payments related to deliveries or personal arrangements occur outside our platform and are solely between users.

 

Current Payment Processing
At this time, ShippHubb only processes payments related to marketing and promotional services (Paid Ads). Payments for deliveries or shipping services are handled outside the platform and are not processed by ShippHubb.
Should ShippHubb introduce secure in-app payment processing for delivery-related transactions in the future, users will be notified, and this Privacy Policy will be updated to reflect any new data-sharing practices required by our payment processing partners (e.g., Authorize.net ).

5. User Communications

  • We may send emails, SMS, or in-app notifications regarding account activity, updates, or promotions.
  • By using ShippHubb, you consent to receive platform-related communications.

6. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse, including:

  • Encryption of stored data where applicable
  • Secure authentication protocols
  • Routine monitoring of platform activity for suspicious behavior

However, no system is entirely secure, and we cannot guarantee absolute security.

7. Your Privacy Choices

  • Profile Control: You may update or delete your account information at any time.
  • Notification Settings: Customize your communication preferences via account settings.
  • Geo-Targeting: Location services are optional and can be disabled in your device settings.

8. Children’s Privacy

ShippHubb is not intended for individuals under the age of 18. We do not knowingly collect information from minors. If we discover that a child under 18 has submitted personal data, we will delete it promptly.

9. Third-Party Links

ShippHubb may include links to third-party services. We are not responsible for their privacy practices. Use these services at your discretion.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected with a new “Last Updated” date. Continued use of the platform constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

📧 Email: info@shipphubb.com
📞 Phone: +1 (951) 215-2154
🌐 Website: https://shipphubb.com